Privacy Policy

Ripper Casino (hereinafter referred to as the “Casino”, “we”, “us” or “our”) is your trusted online resource for a safe and exciting gaming experience. The privacy policy presented here clearly describes how we manage and protect your personal information when you interact with us and our site. Whether you create an account, play our games, enter a contest, or contact customer service, this policy is clear and explains in detail what information we collect and how we use it going forward.
This policy applies when you:

• Register or create an account with us;
• Participate in any game events, contests, or promotions here;
• Contact our support team (via email or live chat);
• Participate in surveys, prize draws, or marketing campaigns we conduct.

At Ripper Casino, we understand that personal information is sensitive and valuable. That’s why we only collect what we really need to fully provide you with a safe and enjoyable experience while respecting your privacy rights. We collect data in two ways: you voluntarily provide information, and information is collected automatically when you interact with our platform.

Your data is collected for specific purposes, all aimed at ensuring that you receive the best possible service and that the law is strictly observed (by you and us), and these purposes are:

• Creating and managing your account: to verify your identity and maintain the security of your personalized account, which you can access at any time, excluding any unauthorized use;
• Processing transactions: to ensure that your deposits, withdrawals and winnings are processed promptly and securely, and that all your financial information is securely protected;
• Customer support: to provide you with prompt and adequate assistance that is tailored to your requests or problems, using the information you provide to diagnose these problems and then offer accurate solutions;
• Marketing and promotions: With your permission, we use your contact details to keep you informed in various ways about our exclusive offers, upcoming events and special jackpots, so we can keep you engaged and inform you of ways to further enhance your gaming experience with us;
• Site improvement and security: By analysing the data we collect from you, we detect and prevent fraudulent activity, improve the functionality of the site itself and maintain a fair and transparent gaming environment for all users;
• Legal compliance: We are required by law to verify your identity, age and prevent money laundering. Collecting accurate information allows us to fulfil these obligations responsibly, accurately and transparently.

We process your personal data solely on strict legal grounds:

• Contractual necessity: the processing of your data is necessary to actually provide the services you expect from Ripper Casino (such as account access and transaction management);
• Consent: When you opt-in to receive marketing communications from us or participate in our surveys, your explicit consent determines how your data will be used in the future;
• Legitimate interests: We may process your data to improve the security of our website systems, to detect fraud, and to better optimize your user experience, ensuring that our interests are balanced against your rights to privacy;
• Legal obligations: We must comply with legal requirements to collect and retain certain information, particularly in relation to age verification and anti-money laundering.

Cookies and other tracking technologies are essential tools that enable a seamless and personalised experience on our platform. These tools work by storing small packets of data on your device, and in doing so facilitate the following functions:

• Maintaining your logged-in status across browsing sessions (so you don’t have to re-enter your login details each time);
• Remembering your preferences (including your choice of interface language, game settings and display options) to personalise your experience on our site;
• Collecting anonymous (this is important) data about how you use our site, which helps us, for our own purposes, analyse site traffic trends, identify potential problems and improve the overall performance of the platform;
• Supporting security measures by detecting unusual activity patterns (which are known to indicate fraud or unauthorised access).

Remember that you can manage your cookie preferences through your browser settings at any time. However, please note that disabling cookies completely may limit your access to certain features and generally negatively impact your user experience.

We treat your personal information with the utmost security and confidentiality. We do not sell or share your data with any third parties. However, if we do share it, it is only under the following specific and carefully controlled circumstances:

• Trusted service providers: To ensure the effective operation of our platform, we share necessary information with trusted third-party partners. These partners are also contractually obligated to protect your data and only use it for the contractually agreed purposes;
• Legal and regulatory authorities: When expressly required by law, such as during investigations or audits, we disclose your personal data to authorized government or regulatory authorities and thereby comply with mandatory legal requirements;
• Public Announcements: If you win a significant prize with us and you choose (yourself!) to have this fact publicly acknowledged, we may disclose your name and winning details as part of our promotional activities;
• Business Changes: In the event of a corporate restructuring, sale or merger involving Ripper Casino, your details may be transferred to the new business entity.

The fact that we are an international online casino means that your information may be processed or stored outside of your country of residence. We employ contractual safeguards and security standards and ensure that your data remains secure and confidential during any cross-border transfer.

The safety of our users at Ripper Casino is our top priority. To achieve this, we use a number of advanced technical and organizational measures that are aimed at protecting your information from unauthorized access to it, as well as from its modification, disclosure or destruction:

• Encryption: sensitive data is encrypted both in transit and at rest, using industry standard technologies;
• Secure infrastructure: our servers are located in secure data centers, where their physical security is strictly controlled;
• Access control: data access permissions are granted only to authorized and trained personnel who have a legitimate need to access your personal data, such personnel are regularly trained in the relevant data protection protocols;
• Continuous security assessment: we regularly test and update our security systems on our part and flexibly adapt to emerging (and potential) threats and vulnerabilities in the system.

However, despite these measures, it should still be borne in mind that no digital system in the world can be completely protected from violations, failures, and flaws.

We retain your personal information strictly for the time necessary to fulfil the purposes set out in this policy or as required by law. Such retention periods include:

• Retention of data to comply with legal and regulatory requirements (such as our financial record keeping);
• Retention of information relevant to resolving disputes, enforcing agreements or defending legal claims;
• Retention of data necessary for operational purposes (such as providing ongoing customer support and service continuity).

As soon as personal data is no longer needed, we ensure that it is securely deleted or irreversibly anonymised promptly, thereby minimising any risk of future misuse or disclosure of this information.

You may have the right to exercise various rights in relation to your personal. These rights give you control over both your information and how we process it:

• Access: You can ask us for copies of the personal data we hold about you;
• Rectification: If your data is inaccurate or incomplete, you can ask us to update or correct it;
• Erasure: Where legally applicable (and only then), you have the right to ask us to delete your personal information;
• Restriction: You can limit the way we process your data in certain situations (e.g. pending correction or objecting to processing);
• Objection: You can also object to the processing of your data for certain purposes (e.g. direct marketing);
• Data portability: You have the right to receive the data you have previously provided to us in a structured, commonly used format so that we can transmit it to another service provider;
• Withdrawal of consent: Where you have previously voluntarily consented to certain uses of your data, you may withdraw this consent at any time without affecting the lawfulness of the previous processing.

To exercise the rights set out above, please contact our support team by email. We are committed to responding promptly, accurately and in strict accordance with applicable laws.

Ripper Casino only serves adults who meet the minimum age requirement (18 years and above). If we discover any data collected from minors, it will be promptly deleted by us in accordance with applicable laws for the protection of minors.

We may revise this Privacy Policy from time to time in response to changes in the law, technology or our own internal practices. We encourage you to periodically review this Policy to ensure you are aware of how we are protecting your personal data and if there have been any changes that you do not agree with.

If you have any questions about your privacy, would like to exercise your rights listed above, or simply want to discuss this policy, our support team is always here to help. Feel free to contact us at any time:
Email: [email protected].
Thank you for taking the time to read our Privacy Policy to the end. We wish you good luck at the tables and hope you enjoy a safe and fair gaming experience with us!